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Citizen Services

We regret to inform you that due to a systems issue affecting global passport operations there is currently a delay in the printing of U.S. passports that were approved at overseas passport facilities. Your passport is affected by this problem.  If you have travel plans within the next 10 business days, please e-mail BeirutACS@State.Gov for options.

We strongly recommend that U.S. citizens traveling to or residing in Lebanon enroll in the Department of State's Smart Traveler Enrollment Program (STEP) at  STEP enrollment gives you the latest security updates and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.  If you don't have Internet access, enroll directly with the nearest U.S. embassy or consulate.

Emergency Contact Information

In the event of a genuine emergency, U.S. citizens may phone the Embassy at any time. 

When calling from the United States, dial country code (961) followed by the embassy telephone number.  The full number is 961-4-543600.

When calling from Lebanon, dial 04-543600. 

Ask to speak with the American Citizen Services Section (during business hours) or the duty officer (after hours or weekends).

Business hours are Monday – Friday, 8:00 AM – 4:30 PM.

Non-emergency calls are only accepted between 2:00 PM and 4:00 PM.

These numbers are NOT for visa inquiries.  All visa inquires must be via email at

  • PHONE: Embassy Switchboard: 961 (0)4-542600/(0)4-543600 (Ask for the American Citizen Services Section)
  • FAX: ACS Section Fax: 04-544209
  • EMAIL:
  • LOCATION: The U.S. Embassy is located in Awkar facing the municipality.