Systems issues that have affected the Department of State’s ability to issue visas have been resolved, and all applicants can schedule appointments as normal. All applicants should plan to attend their current appointments as scheduled. Applicants with passports at the Embassy can begin picking up their visas on Monday, June 29th. Passport pickup is every day Monday to Friday from 3-4pm.
Non-Immigrant Visa Appointment System
Nonimmigrant visa applicants can fill out the visa application form DS-160 online, pay the application fee at Credit Libanais, and schedule the appointment online. Scheduling the appointment can be done 24 hours a day, seven days a week from the comfort of home in English, Arabic, or French at http://www.ustraveldocs.com/
Applicants can access this online system to also learn about non-immigrant visa classes, schedule a non-immigrant visa interview appointment up to several months in advance, ask questions via email, and check on the status of their non-immigrant visas.
Applicants will also be able to call a Call Center to make an appointment or have their questions answered. Applicants can reach Call Center representatives available in Arabic, English, and French seven days a week, excluding U.S. and Lebanese holidays, from 7:00 a.m. to 7 p.m., Lebanon time at 01-964-659. Callers in the U.S. can speak to a Call Center representative in Arabic, English and French 7:00am – 3:00pm, Eastern Standard Time seven day a week, excluding U.S. and Lebanese holidays at 1-703-520-2244. Information services will also be provided through chat and Skype on the website.
Emails are usually responded to within one business day and most of the calls are answered in 45 seconds.
Applicants do not have to pay to make another appointment if they missed their first one - they can reschedule for free.
Applicant's personal information and transactions on this website are secured with a Web server certificate through Secure Sockets Layer (SSL) encryption. Login information will allow you to access the Website and schedule/reschedule as many times as you would like before the reschedule/cancel deadline in the confirmation email.
We recommend applicants apply as soon as they know they want to travel, rather than wait to the last minute. The availability of appointments can be affected by demand and the availability of consular officers. Spring and summer are always busier than fall and winter. Apply well in advance before the intended travel date when there are appointments available. Do not buy airline tickets until the non-immigrant visa in hand! Applicants who feel the travel situation is an emergency should refer to the Expedited Appointments information located in the left hand menu on http://www.ustraveldocs.com for more information.
Applicants who want to add a family member(s) after they have scheduled an appointment will need to cancel their appointment first. Please note, depending on the calendar availability, there is no guarantee that they will be able to schedule the same date and time as originally scheduled. When the appointment is cancelled, applicants will be prompted to add a family member. Applicants will need the DS-160 confirmation number and the MRV fee receipt number for each family member that they add.
Applicants may not change or cancel any of the family member's appointments including theirs on the date of the appointment. They must wait until the day after the scheduled appointment in order to schedule again. Applicants should reschedule or cancel appointments as soon as they know that they cannot attend their scheduled date. The appointment is non-transferable. Only the person(s) scheduled will be allowed to enter and attend the appointment. Another person cannot attend the appointment.
Address and Contact Information
The Embassy is located in Awkar, off the Dbayeh Highway, facing the Awkar Municipal Building. The Consular Section provides full Non-immigrant and Immigrant Visa Services.
The Nonimmigrant Visa Section at the U.S. Embassy does not take phone calls.
For the Department of State Consular homepage, please visit http://travel.state.gov/